Nextou.com - Customer Service

Nextou.com...keeping the best next to you.. Finding information you want, when you want it, should not be a difficult task. Please feel free to contact us with any questions, concerns, or requests so that we may make sure you get the service you desire! Tel (US & Canada): (800) BOXER-01 [269-3701] - International Calls: (00) (803) 714-6363 - Fax: (803) 714-6365 -                          E-mail: contact@Nextou.com.


Shipping Information

What are my shipping options?
Depending on where your order is being shipped (within the U.S. or International), Nextou.com offers several shipping method options:

Shipment to destinations within the U.S.- (including APO/FPO destinations, regardless of location) For orders being shipped within the U.S. (including Hawaii and Alaska), you have a choice between U.S. Mail (regular parcel post), U.S. Mail Priority (2 to 3 day delivery) and U.S. Mail Express (next day delivery to most destinations).

Shipment to destinations outside the U.S.- When shipping orders to destinations outside the U.S., you should choose "Canada" or "All other countries" from the drop down menu when choosing a shipment method. International shipments originate with the U.S. Postal Service and are shipped "standard" (no priority or express available). All orders are shipped from our distribution center in Columbia, SC, USA.

How soon after I place my order will it ship?
Generally, we will ship your order within 48 hours of receipt (excluding weekends and holidays), assuming that all items are in stock and ready to be shipped. Occasionally, shipment of your order may be delayed due to an item being out-of-stock. Please refer to our section on Policies for more information regarding out-of-stock situations.

How much will it cost to ship my order?
Like shipping method options, the amount you pay for shipping and handling will depend on the order's shipment destination.  Please refer to our shipping chart below for more information.

Shipment to destinations within the U.S.- (including APO/FPO destinations, regardless of location) Orders being shipped within the U.S. are charged a base rate plus any additional amount associated with a particular shipping option. If your order subtotal is higher than $75.00, standard shipping is free to US destinations only. The table below will aid you in determining your shipping cost:

Order Value (before tax, shipping)  
$ 0.01 to $75.00 $5.00
$75.01 and higher FREE
(Parcel Post)
Shipping Method Rate
U.S. Mail (regular parcel post) $5.000 or free
U.S. Mail Priority (2 to 3 day delivery) $7.90
U.S. Mail Express (1 to 2 days)   $28.50

So, for example, a $ 45.00 order being shipped regular mail would cost you $ 5.00. That same order sent U.S. Mail Priority would cost $7.90 and would cost $28.50 for U.S. Mail Express.

International-Shipments to destinations outside the U.S.-
Orders being shipped to destinations outside the U.S. are charged a flat rate of $34.50, except Canada, which is $13.70.

How can I ship to a military address?
Use the following format for filling out the address form:
     Debbie Elrod
     Brown And Root Services
     APO, AA 09363
     USA
Do not enter the actual city or state; instead enter APO or FPO for the city and AP, AA or AE for the state.