Departments

Returns & Exchanges

You do not need a lot of hassle if you do not get what you want. That is why we strive to have a hassle-free return & exchange policy. We are willing to work with you.

We realize that there are occasions when a customer will need to return an order for credit or exchange. Due to the intimate nature of undergarments, health regulations prevent us from accepting any underwear or hosiery which have been worn or tried on. With this in mind, you may return item(s) for exchange or credit within 30 days of the date of your original order by sending the merchandise with all original packaging to:

Please be sure to indicate whether you would like to take advantage of our exchange option or prefer a refund to your credit card.

For a return or exchange, you are responsible for the cost of returning the merchandise.

In the unlikely event that we have inadvertently sent you incorrect merchandise or you received defective merchandise, please notify us immediately.  We will send you a postage paid return label, and we will not charge you for the shipping costs of replacement merchandise.